Repair lottery terminal components, both vending and retailer terminals, returned on RMAs Verify repair work by testing each component to ensure it is fully operational Document repair work completed on each component, both on the completed RMA form and for internal Repair Data Base Keeps equipment operational by completing preventive maintenance requirements; following m

Repairs electronic parts and wiring in point of sale lottery equipment. Repairs, disassembles and reassembles hardware equipment returns from the field as faulty. Conducts assembly requirements for inbound equipment from our suppliers before it is dispatched in the field. Performs failure analysis of all equipment including electrical systems, hydraulics, and electronic a

Under the direct supervision of the Call Center Supervisor performs the following duties and responsibilities. Manages inbound phone calls and emails from Lottery retailers, Camelot and Lottery personnel Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for o

Intralot, Inc . is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom made integrated solutions, whic

Under the direct supervision of the Field Service Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned Deliver, install, and maintain satellite dishes and related equipment, retailer POS terminals and supplies. Analyze and evaluate traffic and performance data. Diagnose and repair hardware, software, and system issues Pro

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom made integrated solutions, which